Frequently Asked Questions
Our FAQs
Have a question about travelling with us? Our FAQs cover everything from booking and payments to flights, luggage, cruises, and special event breaks. Use the links below to go straight to the information you’re looking for.
General holiday information | Booking & payments | Travel documents & requirements
Flights & transfers | Special tours & events | Accessibility & support | Cruises
General holiday information
Booking & payments
Payment and booking amendments
Payments, balance reminders, receipts, cancellations and managing your booking
Easy Payment Plan
Our Easy Payment Plan offers a flexible way to manage the cost of your booking by spreading payments across several months
Optional extras
Booking optional excursions, airport parking, pre-flight hotels and lounges
Travel documents & requirements
Flights & transfers
Special tours & events
André Rieu in Maastricht - July tours
Everything you need to know about André Rieu in Maastricht
Lapland Santa Experience Day Trips
Our magical day trips to Lapland with Newmarket Holidays
Accessibility, support & security
Cruises
Cruise FAQs
Newmarket Holidays act as an agent on behalf of Ambassador Cruise Line and also are delighted to offer Ocean Cruises with Fred. Olsen Cruise Line and River Cruises via A-ROSA