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Questions about...

Transfers and Pickups

Can’t find what you’re looking for?

  • Transfer times vary widely according to destination. In most cases, the transfer time will be shown online, on the Holiday Details page of the holiday you have booked. If they do not appear here, you can contact our Customer Services Department on 0330 160 7707 for further details.

  • Unfortunately we cannot guarantee toilet facilities on board coaches within the UK, or on those coaches that are used to operate any part of our holidays that depart the UK by air, but we will make regular comfort stops throughout your journey. Our coach tours that depart from the UK and travel to Europe via a sea crossing on our European coach tours, however, do use full executive coaches, which have toilet facilities on board.