Holidays and Brochures

Finding a holiday, booking online and requesting a brochure

• What should I do if I can't find the holiday that I saw advertised?

  If you can't find a particular holiday when browsing our site, your best bet is to try using the Site Search tool that you'll find in the top right of each web page.
  
  If that doesn't bring back the holiday you're looking for you may also want to check our Sitemap - as that lists all the holidays we're currently selling online.
  
  Finally, you can always send us a message through our Contact Us page and we'll do our best to help.

• I've found the holiday I want but can't seem to book it online. What should I do?

  A small number of the holidays shown on our site are not available to book online (you'll know because there's no panel to select a departure date in the top-right corner of the Holiday Details page). You may still be able to book these holidays over the telephone, though, so please call our Customer Services Department on 0330 160 7700 for help making a booking.

• Can I request a brochure online?

  Full details of almost all of our current holidays and breaks are available to view and book online, but if you would prefer to receive a printed brochure through the post you can use the 'Request a brochure' link on our homepageto have a selection sent to you.