UX/UI Designer (12-month FTC)

Office-based or hybrid opportunity (min 2 days per week in the office in Wallington, London Zone 5)

Newmarket Holidays at a glance

We are here to enrich lives and well-being through travel. To bring that to life, we know our success is driven by our exceptional people. We create wish-list holidays. The type of holidays that people have always dreamt of doing. We bring those dreams to life and are the trusted friends of our loyal customers.

We believe in being a truly customer and colleague centric business. We expect our teams to really understand our holidays, so you’ll get the chance to visit some of our wonderful destinations. These trips are hard work, but you’ll see some amazing things and enjoy unique experiences. Our office in Wallington, Surrey is focused, and results-driven, but lots of fun, full of like-minded people who are all in the business of creating these amazing experiences.

Role profile

We’re looking for a talented UX/UI Designer to help us take our website and booking journey to new levels! This is an initial 12-month fixed-term contract with the potential to become permanent.

You’ll be our sole product designer (for now!), working closely with ecommerce, tech, and our in-house graphics studio. You’ll take the lead on UX/UI thinking and execution across multiple initiatives, including some exciting new projects for the business. There is much room for improvement and we're confident the right person will really make a difference.

And ultimately, you'll help shape the digital experience for thousands of travellers each month.

What you'll be doing

• Collaborating with the Head of Ecommerce, Website Manager, and Business Analysts to redesign key areas of our website and booking flow.
• Leading the development and evolution of our design system to ensure a consistent, scalable user experience.
• Creating wireframes, prototypes, and high-fidelity designs in Figma.
• Handing over design work to developers with thorough documentation and reviewing output before release.
• Owning end-to-end design for several new digital products and features.
• Presenting design concepts and rationale to stakeholders and incorporating feedback through testing and iteration.
• Supporting the Ecommerce team with other digital initiatives, such as email design and campaign assets.
  

What we're looking for

• A strong UX thinker with sharp UI skills and a keen eye for detail.
• Able to work within brand guidelines while still bringing fresh, thoughtful solutions to the table.
• Confident collaborating across teams – ecommerce, marketing, developers, BA, and brand design.
• A champion of design systems who values consistency, clarity, and usability.
• Basic understanding of accessibility best practices and a commitment to inclusive design.
• Highly organised, with clean design files and smooth handovers to dev teams.
• Proficient in Figma and experienced in prototyping and testing.

Who you are

• 5+ years’ experience designing for ecommerce websites – ideally within travel, hospitality, or retail.
• At least 2 years’ hands-on experience designing booking flows or checkout journeys (must be evident in your portfolio).
• Experience designing for older or less tech-savvy user groups is a plus.
• A passion for travel is a bonus.
  
  

What we can offer you

• A growing and multi-cultural, team-spirited environment with opportunities to learn from new experiences and challenges.
• A responsible organisation that cares about its people, the environment, and the communities we visit.
• A flexible and hybrid-working environment.
• Your own desk in our office (no hot desking!).
• An exciting set of benefits, including discounts on our holidays.
  
  

Join us!

Travel is a wonderful industry to be part of. If you're passionate about holidays - perhaps you've done a similar job before or have some other experience that is relevant - we'd love to hear from you! If this sounds like the kind of opportunity, and place to work, that you’re looking for, please send your CV and portfolio with a brief covering note about your salary expectations and any notice period to [email protected]

Please note only shortlisted candidates will be contacted.

No agencies, please.

Apply now

As an equal opportunities’ employer, Newmarket Holidays is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Newmarket Holidays.