Terminal information, seat booking and arrival times.
It is essential that you check-in online with your airline directly for all flights on your ticket (both your outbound flight from the UK and your inbound flights at the end of your trip). If you do not check-in online prior to departure, you may experience queues and the relevant airline may apply charges at the airport.
Due to data protection regulations, we are unfortunately unable to complete online check-in for you as we cannot hold your personal passport details. However, we have collated the below useful information by airline which should help you complete your online check-in and obtain boarding passes for your flights.
Simply scroll down to the airline you are flying with and follow the steps (all web links open in a new browser window so you will still be able to view this guidance at the same time).
Please note: to check-in online for your flight, you will need your Airline Booking Reference (this is different from your Newmarket Holidays booking reference). Your Airline Booking Reference will be included under the 'Flights' section of your final travel documents which will be sent to you approximately seven days before departure.
Before arriving at your departure airport, please ensure that you have your boarding passes ready for inspection (either in an electronic or paper format).
We hope you find this information helpful and we are so looking forward to welcoming you on your holiday.
AER LINGUS - online check-in is available from 48 hours prior to your flight departure time
AIR MALTA - online check-in is available from 24 hours prior to your flight departure time
BLUE ISLANDS - online check-in is available from 48 hours prior to your flight departure time
BRITISH AIRWAYS - online check-in is available from 24 hours prior to your flight departure time
EASYJET - online check-in is available from 30 days prior to your flight departure date
Watch our 'how to' video, or follow the steps below
JET2 - online check-in is available from 28 days prior to your flight departure date
KLM Royal Dutch Airlines - online check-in is available from 30 hours prior to your flight departure time
LOGANAIR - online check-in is available from 96 hours prior to your flight departure time
LUFTHANSA - online check-in is available from 23 hours prior to your flight departure time
NORWEGIAN - online check-in is available from 48 hours prior to your flight departure time
Pegasus Airlines, typically flying to Turkey, do not have an online check-in facility. You should proceed to your departure airport and check in at the airport check-in counter. You will simply need your passport and flight reference number (which can be found on your Final Travel Documents) to check in.
Watch our 'how to' video, or follow the steps below (note, there are two potential email addresses to use when checking-in with Ryanair. Please try both, which are listed below)
TUI - online check-in is available from 48 hours prior to your flight departure time
TURKISH AIRLINES - online check-in is available from 24 hours prior to your flight departure time
VUELING - online check-in is available from 24 hours prior to your flight departure time
WIZZ AIR - online check-in is available from 48 hours prior to your flight departure time
For long-haul holidays, seating in economy class cannot be pre-booked. Once you receive your final travel documents, some airlines will permit you to allocate your seats. The procedure for doing this will vary between airlines, but will be clearly shown on your documents. In most cases you will need to contact the airline and pay any costs directly to them.
For UK and European short-haul holidays, you may be able to pre-book your seats directly with your airline (there will be a charge for doing so) when we supply you with your flight reference number. In some cases we will SMS you (if we have your mobile number) your flight reference number, otherwise your flight reference number will be available when we send you your final travel documents, approx 7-10 days before your departure date.
You will receive details of the terminal you are flying from with your final travel documents, which are sent approximately one week prior to your date of departure. Alternatively, you can visit the websites below to find out which terminal different flights normally depart from.
London Gatwick Airport
London Heathrow Airport
There are only a few UK airports that have more than one departure terminal, so if your airport is not on this list, you will simply need to proceed to that airport's 'Departures'.
For customers departing from London Gatwick with easyJet, please note that easyJet operates from both the North and the South terminal. The information we provide at the time of booking and when we send your departure documents is the information to the best of our knowledge at the time. However, due to their size at this airport, easyJet may change the departing or arriving terminal at short notice.
For Domestic and European holidays, the recommended check-in time is two hours before your flight. For Transatlantic and other Long-haul destinations, you should check in three hours before your flight. If you are travelling by Eurostar, check in will be one hour before departure.
As an escorted touring company, Newmarket Holidays purchase flight seats from long-haul airlines (eg Virgin Atlantic, KLM and Kenya Airways) as a group. This means that your individual flight reference number will be available to you approx. 2 weeks before your scheduled departure date. We are unable to source this any earlier. Once your airline flight reference is available, this will be sent to you with your Final Travel Documents.
This is possible in certain circumstances. As a group escorted tour operator, we buy seats in blocks for our travelling group. We can quote upgrade rates for flights with Virgin Atlantic, Air Canada and Malaysia Airlines. All other upgrade requests are submitted to the airline for quoting and can take up to two weeks to come back.
Upgrades are not permitted within 6 weeks of departure.
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