Lake Como

The transfer time from the airport to your hotel is approximately one hour 30 minutes from Milan Malpensa and two hours from Bergamo.

We sometimes need to combine transfers to and from your hotel. We always try to keep any wait to a minimum, but you may be asked to wait at the airport for up to an hour, while other incoming flights arrive, before the transfer to your hotel. Similarly, we may need to transfer you back to the airport up to three hours before your flight home departs.

Guests on half-board arrangements will be served a three-course evening meal, and can expect a first course of traditional pasta or soup, a main meat or fish course accompanied by one or two types of vegetable, and a simple dessert of fruit, cake or Italian ice cream. Breakfasts will usually consist of bread rolls, jam, cereal, ham, cheese, fruit juice, tea and coffee. Menus will vary from hotel to hotel, but choice will be more limited than in a normal restaurant. In some instances, individual guests who have booked with the hotel independently may be offered a different menu from those who are staying at the hotel as part of a package tour.

Since some attractions visited offer free admission to visitors at certain times of year, we do not include entrance fees. These will be payable locally where applicable.

If you have notified us of any special requirements, please check that they have been noted and acknowledged. This is especially important with any dietary needs you may have.

The majority of our tours involve a certain amount of walking, including a short walk from the coach stop to the town, attraction or venue you're visiting. If you are bringing a wheelchair, please let us know at the time of booking so that appropriate arrangements can be made.

Some regions of Italy have introduced a room tax of between 1 € and 3 € per person per night, payable directly by the guest to the hotel on check-out. You will be advised by your Tour Manager in resort if a particular hotel is implementing this charge.

Occasionally, for operational reasons, we may have to change the order of the excursions on your holiday. The final day-by-day itinerary will be confirmed on your Final Travel Documents, which you will receive approximately three weeks prior to your departure.

Passengers travelling on tours departing after September 2018 will be offered different excursions on Days Four, Six and Seven. Please see the itinerary for further details.

Visit www.gov.uk/foreign-travel-advice to find out the latest Foreign And Commonwealth Office travel advice for your holiday destination, as well as information about passports and visas.

An Airport Development Fee has been introduced at a few UK Airports. You will be required to pay this charge at the following airports prior to checking in for your flight: Blackpool, Durham Tees Valley, Newquay and Norwich. The amount varies from airport to airport, but it is generally between £5 and £10 per person. Please visit the airport's website for further information.

From 1 January 2021, new rules apply on travel within Europe.

Note that these new rules do NOT apply when travelling within the United Kingdom or to the Channel Islands, the Isle of Man or the Republic of Ireland. You do require government issued ID when travelling by air.

New rules apply when travelling to European Union countries and Iceland, Liechtenstein, Norway and Switzerland. The following are useful guidelines which will help you prepare for your next adventure:

Passport

British passport holders need to have at least six months left on their passport and it needs to be less than ten years old.
These rules do not apply to travel to Ireland where you can continue to use your passport as long as it’s valid for the length of your stay.

Visa

If you’re a tourist, you do not need a visa for short trips to most EU countries, Iceland, Liechtenstein, Norway and Switzerland. You’ll be able to stay for up to 90 days in any rolling 180-day period. Different rules will apply to Bulgaria, Croatia, Cyprus and Romania; if you visit these countries, visits to other EU countries will not count towards the 90-day total. Travel to Ireland will not change and stays there will not count towards the 90-day total.

Border Control

At border control, you may need to show proof of your return journey - your travel documentation issued by us will be sufficient for this. You may also need to use separate lanes from EU, EEA and Swiss citizens when queueing.

Healthcare Cover

You should always get appropriate travel insurance with healthcare cover before you go abroad. Your European Health Insurance Card (EHIC) will no longer be valid. It’s particularly important you have travel insurance with the right cover if you have a pre-existing medical condition. This is because the EHIC scheme covers pre-existing conditions, while many travel insurance policies do not. You should understand the terms and conditions of your travel insurance and be happy with its cover for healthcare and travel disruption. Newmarket sell a comprehensive travel insurance policy. Ask our travel consultants for more information.

Mobile Roaming

From 1 January 2021, the guarantee of free mobile phone roaming throughout the EU, Iceland, Liechtenstein and Norway will end.
Check with your phone operator to find out about any roaming charges you might get from 1 January 2021.