Aviation Executive

The role

This role is your chance to shine. Be part of Newmarket Holidays, a dynamic employer in the travel industry.

In this position, you will work under the Head of Transport & Aviation to manage and process group seat blocks for company product ranges and ensure that airline seats are purchased in a timely, cost-efficient manner and managed within airline and company guidelines. 

What I do

• Plan, source and negotiate capacity with airlines for new and on-going product
• Control on sale capacities between the airline and the business' in-house systems  
• Manage airline deadlines and releases as required 
• Resolve operational issues that arise – schedule changes, name changes, upgrade requests, and more 
• Issue scheduled airline tickets (both group and IT)
• Co-ordinate the purchase of low-cost, short haul capacity managing in house system, or manually purchase via airline websites or airline portals as appropriate
• Maintain in-house systems to reflect actual flight routes and schedules to meet operational requirements and communicate internally
• Purchase Eurostar capacity
• Build relationships with all seat-related technology providers around development, implementation and operational functions

Who I am

• Highly motivated individual with previous aviation group purchasing experience 
• Thorough understanding of group/technology agreements with airlines 
• An understanding of air operating procedures involved with group tours 
• Amadeus-trained within operating, fares and ticketing with particular emphasis on tour operator/group fares and operations 
• Team player who can build strong relationships internally and externally 
• Sound knowledge of Microsoft Office including Excel
• Able to work under own initiative and within tight deadlines 
• Flexible with a commitment to quality 
• Problem-solver who can help processes be more efficient
• Effective and clear communicator both verbally and in writing, ensuring areas of opportunity or concern are raised
• Strong attention to detail  
• Excellent airline contacts 
• Strong analytical, numerical skills and commercial awareness 
• Highly organised with the ability to assimilate a variety of tasks, the flexibility to meet changing priorities as demands dictate and an ability to work well under pressure without sacrificing attention to detail 

Who I work with

• Product teams 
• Sales and Customer Services team 
• Customer Relations team 
• Third Parties – airlines and technology providers

How I work

• Empathetically and professionally, providing a high level of service delivery 
• Committed to upholding professional standards and act as a service role model for others 
• Demonstrate passion and approach all tasks in an enthusiastic way
• Collaboratively
• Take responsibility for errors 
• Organised and methodical with excellent attention to detail
• Consider the customer in all decisions 
• Show integrity and sincerity
• Inspire confidence and trust
• Flexible attitude, taking on ancillary tasks as and when required in a good natured way 
• Embrace change
• Independently and use your own initiative when required 
• Aware of the importance of what I’m doing for the business 
• Able to take direction, as well as showing initiative  

Why join us?

The team is a great mix of people. Some have been there from the start, in 1983, others have joined only recently. It’s that mix that makes our team so successful – we love new ideas and change at the same time as we value experience. We want our team members to try new things and to excel, so there are opportunities to try different teams and tasks. And we have a keen interest in keeping communication open and honest. We challenge each other, and that makes us better at what we do.

We celebrate success, reward fantastic performance and have a strong focus on personal development with learning opportunities for all.

We will provide you with a wonderful opportunity to be part of the exciting return to travel within a hugely passionate, dedicated team with a proven track record of success. The post comes with a competitive salary and benefits package including:

• 33 days paid holiday per year
• Cycle2Work scheme
• Friends and family discount on holidays
• Open-plan South London/Surrey office with a friendly team and regular socials
• Flexible working arrangements with a hybrid model of office and working from home

Please send your CV with your covering note including your availability to start and salary expectations to our People & Culture team, r[email protected].

No agencies, please.

As an equal opportunities employer, Newmarket Holidays is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Newmarket Holidays.