If you have notified us of any special requirements, please check that they have been noted and acknowledged. This is especially important with any dietary needs you may have.
Tipping is not compulsory, but from experience we know that many passengers like to leave gratuities for the crew. At the end of the cruise you will find a tip box for the entire crew at the reception and the suggested amount is five Euros per guest per day. Of course, you are free to tip individual crew members at any time, should you wish.
Disabled guests and guests in need of assistance
All ships have stairs, are not equipped with lifts, and may not be suitable for passengers with restricted mobility.
The dress code on board and ashore is comfortable and casual; we recommend that you bring sturdy footwear for excursions. For the restaurant we recommend smart casual dress. Please remember to bring warmer clothes for evenings out on deck.
Wi-Fi is provided free of charge in accordance with A-ROSA's conditions of use. You can request a login and password from reception. Internet reception is limited and will vary from location to location.
Where possible, we recommend non-rigid suitcases as these are easier to store within your cabin.
A heated pool can be found on the sun deck of the following ships: A-ROSA DONNA, FLORA, SILVA and STELLA.
A heated Whirlpool can be found on the following ships: A-ROSA AQUA, and VIVA.
In your cabin you will find a safe installed in the wardrobe, a hairdryer, bathrobes and slippers, insect screens and pool towels. The power supply in your cabin is 220 V/50 Hz. All sockets are European two-pin, meaning you will need to bring an adapter.
All A-ROSA vessels are air-conditioned throughout, with individual climate control in each cabin.
The water on board is potable, and bottled water is provided in your cabin.
On rare occasions, the Captain may need to alter the Cruise Itinerary. If this happens, the Cruise Manager will keep passengers informed.
Optional shore excursions
Optional excursions are available on all cruises. If the number of bookings needed to operate any excursion is not reached, the excursion may be cancelled.
Foreign Office travel advice
Visit www.gov.uk/foreign-travel-advice to find out the latest Foreign And Commonwealth Office travel advice for your holiday destination, as well as information about passports and visas.