- Well organised with an excellent driver and tour manager who made sure everything ran smoothly.
We unfortunately had 2 passengers who ignored her clear and concise instructions to return to the coach at the drop off point.
This resulted in a delay of over 30 minutes until resolved, which in turn meant heading home through the worst of the London works traffic and it being necessary to ring ahead to inform 4 ongoing pick up coaches at Membury services that we would be late.
There were also passengers being picked up by family members or friends who also had to be informed of the delay
Fortunately it didn't spoil our day but was both frustrating and annoying whilst waiting for their arrival so we could get going!!!
Published on: 15 October 2017